Those who make a reservation from our website or call center are deemed to have accepted the general terms and conditions.
Phone number sharing is mandatory and if you do not receive a message from us after making a reservation, please contact us because you may have entered incorrect information.
You can pay the transfer fee in cash upon arrival to our driver in the currency you have chosen.
We undertake to provide the transfer service with the prices in each of your approved reservation forms.
The purchase of the service made from our website is finalized with the confirmation e-mail to be sent by our company.
We sometimes use the photos of our customers on social media accounts and ask for their verbal consent, if they do not want to use it later, it will be deleted.
We do not accept responsibility for the failure to deliver, late delivery or incomplete delivery of e-mails originating from the internet.
In such a case, please contact us by phone.
Any changes that may occur in the transfer time, place or flight times must be notified to us by phone or via WhatsApp.
In case of delayed flight landings, it is expected that a delay is reported.
If a pet is to be transported, the pet must be transported in its cage.
You must be at the airport 1 hour before your domestic flights and 2 hours and 30 minutes before your international flights.
According to the law, tobacco and cigarette smoking are not allowed in our vehicles.
Baby seats will not be available in our vehicles unless specified during the reservation. (1 baby seat will be provided free of charge.)
According to the law, the child or baby seats in the vehicle must be fastened by our guests. Otherwise, no liability will be accepted. Our drivers will provide you with verbal technical support.
Vehicle selection must be made according to the number of people. Passengers outside the capacity of the selected vehicle will not be transported according to the law. In the calculation of the number of passengers, children or babies must be included in the total number. The insurances in our vehicles are made according to the capacity of the vehicles.
If the vehicle you have chosen cannot arrive for any reason, a vehicle in the same category or a higher category may come to you.
Your information must be filled in completely and completely in the reservation form.
Please check that you have entered your mobile phone (enter the country code before your phone number) and e-mail address completely and correctly. Otherwise, our company cannot be held responsible for any problems that may occur.
Our transfer prices are valid per vehicle, not per person.
Please check that your luggage is complete and complete when placing it in our vehicles. Our staff will always assist you in carrying your luggage. Luggage exceeding the vehicle luggage capacity specified on our website will not be accepted into the vehicles.
Wheelchairs, bicycles, electric bicycles, surfboards, ski equipment and golf bags not declared during reservation will not be accepted into the vehicles.
At airports, you will be greeted at the exit gate by our greeting officer or driver with a sign with your name on it, as specified in your reservation.
